Returns
We put much time and effort into creating and making beautiful pieces, if for any reason you are not satisfied with your purchase we'll gladly accept a return of the item following these conditions :
- the item must be returned within 14 days of purchase. We kindly ask you to include the original proof of purchase.
- sending items to return is to the cost of the customer.
- items must be returned in original condition, unworn, unwashed or used in any ways with their tags still attached.
- if you have received a faulty item with a manufacturing fault we will happily replace it or refund the cost as long as it has been returned within 14 days of purchase and has not been worn or used in any ways.
- any item returned is the customer's responsibility until they reach our studio. Return postage is the responsibility of the customer.
- we are not responsible for packages that are lost or damaged in transit.
- we have the right to deny returns and exchanges if the garment returned does not meet our policy requirements.
- we will not refund/exchange items that have been damaged due to general wear and tear, or have been washed and cared for incorrectly.